Traditional systems for access, tracking, and communication are often fragmented, inconvenient, and lack real-time interaction. Users needed a unified, secure, and user-friendly solution to manage multiple use cases: property access, vehicle tracking, luggage security, and office communication.
Objective:
Design a mobile app that leverages QR codes and real-time video intercom functionality to address multiple user needs:
Vehicle Tag: Get notified if your vehicle is causing issues where it’s parked.
Luggage Tag: Never lose your luggage again.
Office Assistant: Never miss out on a customer or visitor.
Smart Doorbell: Grant property access remotely.
Key Insights:
Users wanted a single solution to address multiple pain points (access, tracking, and communication).
Real-time notifications were critical for all use cases (e.g., vehicle issues, luggage tracking, visitor alerts).
Users preferred a simple, unified interface that could adapt to different scenarios.
So for each use case a different product was made, which is accessed through our app
Reflection:
This project taught me the importance of designing for versatility without compromising usability. I worked on the physical product, the app, and the website, ensuring a seamless user experience across all touchpoints. If I had more time, I would explore AI-powered features like predictive alerts for vehicle issues or automated visitor logs for offices.
